Also letters sent “by mistake”. It’s not just you.
I have seen some diaries and comments here at DKos about dysfunction when they try to sign onto the Social Security portal. The SSA knows and says they are trying to fix.
According to the AP as of about 30 minutes ago:
The Social Security Administration said Tuesday that it is investigating the root cause of website outages that have affected the “my Social Security” portal where recipients access their benefits.
Notably, individuals who receive Supplemental Security Income, including disabled seniors and low-income adults and children, have reported receiving a notice that said they were “not receiving benefits.” The agency said that notice was a mistake.
Roughly 7.4 million seniors, adults and children receive SSI benefits, according to an internal 2023 report. It is unclear how many people received the mistaken message on their portal.
They admit to recent “brief” disruptions and the website crashing, new plans and backtracking. For more information, please click the linky. I’ll keep this short so you know the latest especially for those of you who have been having problems.